Contact

Talk to a person

Email is the fastest way to reach us. We answer support during business hours and aim to reply within one business day. Everything goes to support@socialtv.cc; the links below pre-fill a subject so it lands with the right people.

Support

Trouble with a room, a recording, billing or your account. Include the workspace name and, if you saw an error page, the reference shown on it.

support@socialtv.cc

Network plan and sales

Custom limits, several workspaces, guided onboarding, or an invoice-based agreement.

Ask about Network

Security reports

Found a vulnerability? Send details privately and we will acknowledge within two business days. Please do not test against other customers' rooms.

Report a security issue

Privacy and legal

Data access or deletion requests, DPA copies, and questions about the Terms.

Privacy request

Looking for answers first? The pricing page covers trials and plan changes; the privacy policy covers how recordings and guest media are handled.